Terms and Conditions

Effective Date: July 20, 2026

Welcome to Mahakal Herbs. These Terms & Conditions govern your access to and use of our website, www.mahakalherbs.com, including the purchase of products and services offered through our platform.

By accessing this website or placing an order, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.

1. General

Mahakal Herbs reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice. Continued use of the website after any updates constitutes acceptance of the revised terms.

2. Eligibility

By using this website, you confirm that:

  • You are at least 18 years of age or legally eligible to purchase our products.

  • You are providing accurate and complete information.

  • You will use our website only for lawful purposes.

3. Products & Availability

We make every effort to ensure that product descriptions, images, pricing, and availability are accurate. However:

  • Product images are for illustrative purposes and actual packaging may vary.

  • Product availability is subject to stock.

  • We reserve the right to discontinue or modify products without prior notice.

4. Pricing

All prices displayed on the website are in Indian Rupees (INR) and are subject to change without prior notice.

Applicable taxes and shipping charges, if any, will be displayed during checkout.

5. Orders

Mahakal Herbs reserves the right to:

  • Accept or reject any order.

  • Cancel orders due to pricing errors, product availability, payment issues, or suspected fraudulent activity.

  • Verify customer information before processing an order.

If your order is cancelled after payment has been received, the applicable refund will be processed according to our Refund Policy.

6. Prescription-Based Products

Some Ayurvedic products available on our website may require a valid medical prescription or consultation as required under applicable laws.

Customers purchasing such products agree to:

  • Provide genuine and valid prescription information where required.

  • Cooperate with any verification process.

  • Use prescription products only under the guidance of a qualified healthcare practitioner.

Mahakal Herbs reserves the right to refuse dispatch if the required documentation is not provided or cannot be verified.

7. Product Usage

Our products are intended for responsible adult use only.

Customers are responsible for:

  • Reading product labels and usage instructions carefully.

  • Following recommended dosage and usage guidelines.

  • Consulting a qualified healthcare professional when necessary.

  • Keeping products out of the reach of children.

Do not consume products if you are pregnant, breastfeeding, or have serious medical conditions without consulting your healthcare provider.

8. Legal Compliance

Certain products offered by Mahakal Herbs are prepared using Cannabis sativa leaf and are supplied in accordance with applicable Indian laws and regulations.

Customers are responsible for ensuring that the purchase, possession, and use of such products are permitted under the laws applicable in their respective state or jurisdiction.

9. Payments

We accept secure online payments through authorized payment gateways.

Available payment methods may include:

  • UPI

  • Credit Cards

  • Debit Cards

  • Net Banking

  • Wallets

  • Cash on Delivery (where applicable)

Mahakal Herbs does not store complete payment card information on its servers.

10. Shipping & Delivery

Orders are shipped according to our Shipping Policy.

Delivery timelines are estimates only and may vary depending on courier services, location, weather conditions, public holidays, or other unforeseen circumstances.

11. Returns & Refunds

Returns, replacements, cancellations, and refunds are governed by our Return & Refund Policy.

Customers are encouraged to review that policy before placing an order.

12. Intellectual Property

All content available on this website, including but not limited to:

  • Logos

  • Product images

  • Graphics

  • Text

  • Icons

  • Website design

  • Videos

  • Product descriptions

is the intellectual property of Mahakal Herbs unless otherwise stated.

No content may be copied, reproduced, distributed, or used without prior written permission.

13. User Conduct

You agree not to:

  • Use the website for unlawful purposes.

  • Attempt unauthorized access to our systems.

  • Upload malicious software or harmful code.

  • Misuse website functionality.

  • Interfere with the operation or security of the website.

14. Limitation of Liability

Mahakal Herbs shall not be liable for any indirect, incidental, consequential, or special damages arising from:

  • Use of our website.

  • Product misuse.

  • Delayed deliveries.

  • Technical interruptions.

  • Third-party service failures.

Our maximum liability shall not exceed the value of the product purchased.

15. Third-Party Links

Our website may contain links to third-party websites for customer convenience.

Mahakal Herbs is not responsible for the content, policies, or practices of external websites.

16. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

17. Force Majeure

Mahakal Herbs shall not be held responsible for delays or failure to perform obligations due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Government actions

  • Pandemics

  • War

  • Strikes

  • Transportation disruptions

  • Internet or power outages

18. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the competent courts in Indore, Madhya Pradesh.

19. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Mahakal Herbs

Address:
Indore, Madhya Pradesh – India (452001)

Phone: +91 9131466613

Email: mahakalherbs87@gmail.com

Website: www.mahakalherbs.com

Thank you for choosing Mahakal Herbs. We appreciate your trust and are committed to providing authentic herbal products along with a secure and reliable shopping experience.