Shipping Policy

Effective Date: July 20, 2026

Thank you for shopping with Mahakal Herbs. We are committed to delivering your orders safely, securely, and on time. Please read our Shipping Policy carefully to understand how your order will be processed and delivered.

Order Processing

  • Orders are processed after successful payment confirmation or order verification.

  • Prescription-based Ayurvedic products may require prescription verification before dispatch.

  • Orders are typically processed within 1–2 business days, excluding Sundays and public holidays.

  • During festivals, promotional campaigns, or high-demand periods, processing times may be slightly longer.

Shipping Coverage

Mahakal Herbs currently ships products across most locations in India.

If your location is not serviceable by our courier partners, our support team will contact you regarding available alternatives.

Estimated Delivery Time

Estimated delivery times are:

  • Metro Cities: 2–5 business days

  • Other Cities & Towns: 3–7 business days

  • Remote Locations: 5–10 business days

Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or other unforeseen circumstances.

Shipping Charges

  • Shipping charges, if applicable, will be displayed during checkout before payment.

  • We may offer Free Shipping on selected products or promotional offers from time to time.

Order Tracking

Once your order has been shipped, you will receive your tracking details via Email, SMS, or WhatsApp (where applicable).

You can use the tracking information to monitor the status of your shipment.

Packaging

We understand the importance of customer privacy.

All orders are packed securely in discreet, tamper-resistant packaging without revealing the contents of the package.

Delivery Attempts

Our courier partners will generally make multiple delivery attempts.

If delivery is unsuccessful due to an incorrect address, unavailable recipient, or refusal to accept the package, the shipment may be returned to us. Additional shipping charges may apply for re-dispatch.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information.

Mahakal Herbs is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping addresses.

Damaged or Missing Items

If your package arrives damaged or if any item is missing:

  • Contact us within 48 hours of receiving your order.

  • Share your order number along with clear photographs of the package and products.

  • Our support team will investigate the issue and provide an appropriate resolution.

Delayed Deliveries

While we strive to deliver every order within the estimated timeframe, delays may occur due to circumstances beyond our control, including:

  • Weather conditions

  • Natural disasters

  • Government restrictions

  • Courier service disruptions

  • Public holidays

We appreciate your patience and understanding in such situations.

Prescription Products

Certain Ayurvedic products may require prescription verification before dispatch. Orders for such products will only be processed after successful verification and compliance with applicable regulations.

Contact Us

For any shipping-related questions or assistance, please contact us.

Mahakal Herbs

Address:
Indore, Madhya Pradesh – India (452001)

Phone: +91 9131466613

Email: mahakalherbs87@gmail.com

Website: www.mahakalherbs.com

We appreciate your trust in Mahakal Herbs and thank you for choosing us. Our goal is to ensure every order reaches you safely, securely, and on time.